Legal
Privacy Policy
How we handle the information you share when you request appliance repair service.
Last updated: January 1, 2026
Information we collect
Columbia Appliance Repair Pros (“we,” “us”) collects the name, email address, phone number, city and repair details you submit through our contact form, plus standard analytics data such as pages viewed and referring source.
How we use your information
Your information is used only to schedule and complete your service request, follow up about the repair, and improve our website. We do not sell personal information.
Cookies and analytics
We may use cookies and third-party analytics to understand traffic patterns. You can disable cookies in your browser settings without losing access to the site.
Data retention and security
Service request records are retained only as long as needed for warranty and accounting purposes, and are stored using industry-standard access controls.
Third parties
We share data with service providers such as hosting, scheduling and payment processors only to the extent required to deliver our services.
Your rights
You may request a copy of your data, ask us to correct it, or request deletion at any time by emailing us at the address below. We respond to requests within a reasonable timeframe.
Contact
Questions about this document? Email contact@appliancerepaircolumbiaus.com or write to 6011 Executive Blvd, Suite 200, Columbia, MD 21044.